1. Information you provide
Depending on how you use the service, you may provide a device identifier/MAC address, account login, playlist URL, Xtream-compatible connection details, operator branding information, email address or support information. This information is used to connect your device with your own playlist/account and to provide the web-to-TV management flow.
2. Local app storage
The Smart TV application may store settings locally on the device, including active profile selection, app preferences, content list cache, EPG cache, favorites, recently watched items, playback resume position and safe diagnostic messages. These local records are used to make the app faster and easier to use after refresh or restart.
3. Playlist and content data
Playlist content, channel names, logos, categories, EPG records, movies and series metadata come from the playlist/account supplied by the user or their chosen provider. BSmart Player does not create, verify, control or claim ownership of that media data.
4. Diagnostic and debug information
The application may keep limited diagnostic messages such as player engine status, buffering timeout, fallback use, playlist loading status or general playback errors. Diagnostic messages are designed to avoid storing passwords, tokens or full stream URLs.
5. How information is used
Information is used to activate devices, load authorized user-supplied playlists, remember preferences, improve stability, troubleshoot issues and provide account or operator features requested by the user.
6. Responsibility for external sources
Users are responsible for the legality and authorization of any playlist, stream URL, login or external content source they add. BSmart Player is not responsible for third-party content, third-party servers or the legal status of media accessed through user-supplied sources.
7. Security
Reasonable technical measures are used to protect portal access and reduce exposure of sensitive data. Users should only enter playlist credentials they are authorized to use and should avoid sharing their account or device access with unauthorized persons.
8. Data retention
Local device data remains on the device until the user clears app data, removes the app or clears cache/settings where available. Portal records may be retained as needed for account, activation, security, support and legal purposes.
9. Contact
For privacy questions or data requests, contact support@bsmartplay.com.